No pages load
complete
M
Matthew Burtell
Posting on behalf of a friend who can't access even the bug report screen lol.
When accessing coursetable.com, my friend is met with a blank page. They receive the following screen when attempting to access the feedback page.
Troubleshooting performed:
logging in with an incognito session gives the same results.
Additional notes: this friend created their yale account in the past week.
joshua
complete
Assuming this is fixed, since we haven't heard any updates
joshua
Merged in a post:
Coursetable shows up blank white page
C
Christopher Ye
On computer, whenever I try to access the Coursetable website throughout the day, only a blank white page loads (with the small purple Arc floater in the bottom of the screen). Would you kindly look into this problem? Thank you!
joshua
in progress
We're working on this
M
Matthew Burtell
Bump
joshua
Matthew Burtell: Hey Matthew, is this still happening?
M
Matthew Burtell
joshua: He said it is, but he was able to submit a report.
joshua
Matthew Burtell: Can you ask him to try doing a hard refresh?
Windows users: hold down Ctrl and then press F5 on your keyboard.
Mac users: hold down Cmd and Shift and then press R on your keyboard.
M
Matthew Burtell
joshua: Hey Josh, thanks for looking into this. He reported back saying that the issue still persists. Feel free to close this ticket out, he submitted a separate report.
joshua
Matthew Burtell: Hey Matt, do you know where he submitted a separate report? I can't seem to see it on our end.
joshua
Hey Christopher Ye, can you give us some more details? What's your browser? What is the URL you are visiting? When in the day does this happen?